Security

Article number:0401068

The handling of security for Kintone AI is specified in the Terms of Service.

This page provides answers to frequently asked questions about security, taking into account the provisions of the Terms of Service.

Frequently Asked Questions about Security

Is there any risk of information leakage?

Kintone AI does not acquire any rights to the input data except for the scope permitted by the customer.

Kintone AI uses Amazon Bedrock as its AI infrastructure. The question information and answer results registered in Kintone are sent to Amazon Bedrock.
For details on Amazon Bedrock's data protection policies and measures, refer to the following official document:
Data Protection

Is there a risk that input data will be used for learning?

Kintone AI does not save or use input data for the purpose of training AI models.

The handling of input data is subject to the Kintone AI Terms of Use. For details, refer to the following page.
Terms of Use

Is the data sent to Generative AI provided to any third party?

Kintone AI sends input data to Amazon Bedrock, the AI infrastructure, to the extent necessary for providing AI features. Input data is not sent to any third party other than Amazon Bedrock.

Also, the input data will not be used for AI processing by other users or in other domains.
For details on the handling of input data, refer to the Kintone AI Terms of Use.
Terms of Use

Which region does the AI Platform use?

Kintone AI uses AWS's Amazon Bedrock as its AI infrastructure and runs in a U.S. region.

What does the Service Provider Policy in the Terms of Service specifically refer to?

The Service Provider Policy refers to the policy set by the provider of the AI infrastructure used by Kintone AI regarding data handling and AI usage.
Specifically, it refers to the policy posted on the following page:
AWS Responsible AI Policy

Is it possible to restrict the use of AI features?

In Kintone AI, you can enable or disable each AI feature and also restrict users who can use each AI feature.
For details, refer to the following page:
Restrictions on Users Who Can Use AI Features