Contacting customer support

Article number:040321

If you have any issues with kintone features or app settings, please contact Customer Support.

  1. Click the "Help" button (question mark icon) at the top of the Kintone screen and select "Contact Us".Screenshot: The "Contact Us" option in the Help menu is highlighted

  2. Fill in the required information on the form that is displayed.
    "*" indicates a required field.

  3. Confirm the information that you entered, then click Send .
    Once the form is sent, an email indicating that your inquiry was received will be sent to the email address that you entered in the form.