Using AI Search in the mobile app for iOS

Article number: 0401050

This article explains how to use the AI Search feature in the mobile app for iOS.

Settings for using AI Search in the mobile app

To use the AI Search feature in the mobile app for iOS, the following settings need to be configured on a PC.

  • A Kintone administrator must have enabled Kintone AI and selected to use the AI Search feature.
    For details on how to configure these settings, refer to the following page.
    Enabling Kintone AI and selecting features to use
  • A Kintone administrator needs to have created at least one AI Search chatbot to use in the desktop view.
    For details on how to configure these settings, refer to the following page.
    AI Search chatbot settings
    • Note that where and by whom an AI Search chatbot can be used is determined by the settings configured by Kintone administrators.
    • If there are no AI Search chatbots that you can use, the AI Search icon will not be displayed in the mobile app.

Limitations

You can send up to 10 questions or commands. If you reach the limit, go back to the list of Search AIs, select the one you want to use, and start a new conversation.

Steps

See below for the basic steps to use an AI Search chatbot in the mobile app.

  1. Open the mobile app for iOS.

  2. Tap the Open navigation menu icon (the three lines) at the upper left of the screen.

    Screenshot: "Open navigation menu" is highlighted

  3. Tap the AI Search icon next to your user name.
    Screenshot: The "AI Search" icon is highlighted

  4. Tap the name of the AI Search chatbot that you want to use.
    Screenshot: A list of AI Search chatbots

  5. On the chatbot screen, tap a prompt button or enter a question or command and then tap "Send".
    Tapping "Show All Default Questions" displays a list of default prompt buttons.
    Screenshot: Entering a prompt

  6. Check the answer provided by Search AI.
    Screenshot: A response generated by an AI Search chatbot