The User access monitoring screen allows you to view the last access date and the Kintone Kintone You can also download a list of access statuses in CSV format.

This feature is beneficial, for instance, when you want to gain visibility into the access activity of each user in order to ensure that Kintone user licenses are assigned appropriately.

Please note that this feature is only available Kintone users & system administrators.

• ​The "User Access Monitoring" screen reflects access by users after the Kintone update on June 12, 2022, when this feature was released. User access information for June 11, 2022 and earlier is not available.
• The screen does not display access information for the following users:
  • Guest users
  • Users who are licensed to use Kintone but whose status is Inactive​
    For details, refer to the following page:
    Deactivating Users

• The user access list is not updated in the following cases:
  • When a user accesses Users & system administration but not Kintone
  • When a user tries to access Kintone but an error appears and they are unable to access the service
  • When a user executes an API without accessing any screen of Kintone

• If this feature was disabled before the November 2022 update, access information for the time when the feature was disabled will not be available.

​​​The "User Access Monitoring" screen is accessed from the "Kintone Administration" screen.

1. Click the Settings icon (the gear-shaped icon) at the top of Kintone, then click Kintone administration.
   

2. Click on User access monitoring under "Other" in the Kintone administration screen.
   

This section describes the items in the List of user access section of the User access monitoring screen.

User

Displays the names of users who are using Kintone.
Clicking a user name opens the user's profile details. Names of users who are inactive or guests are not displayed.
If a user has a "Display name in Another Language" set in Users & system administration, the name is displayed according to the language setting of the Kintone users & system administrators. However, when clicking a column name to sort the list, the sorting is done in ascending or descending order by "Display name", not by "Display name in Another Language".

Department

This column displays the department to which each user belongs.
If a user belongs to more than one department, the column shows the one that is set as the Priority Departments on the user information screen in Users & system administration. If no departments are set for a user, the column shows (None).​​
You can click on the column name to sort the data in accordance with the display order of departments in the Departments & Users settings in Users & system administration.​​

Last access date

This column displays the date on which each user last accessed Kintone.
​If "-" is displayed for a user, it means that the user has not accessed Kintone since the date this feature was released (June 12, 2022).

Number of access days (in the last 30 days)

This column displays the number of days each user accessed Kintone in the last 30 days, including the current day.
If this feature was disabled before the November 2022 update, access information for the time when the feature was disabled will not be available.

The information under List of user access can be downloaded in CSV format (UTF-8 with BOM).
Downloading the information as a file lets you analyze user access data in Excel. The file can also be used as a record for organizing and managing user accounts. ​​

1. Click the Settings icon (the gear-shaped icon) at the top of Kintone, then click Kintone administration.

2. Click on User access monitoring under "Other" in the Kintone administration screen.

3. Click Download in CSV format on the User access monitoring screen.
   In addition to the items displayed under List of user access, the CSV file also contains user login names and department codes.
   

This section describes the information included in the List of user access CSV file.

User

Contains the information from the User column on the User access monitoring screen.

User (Login name)

Contains users' login names. This information is not displayed on the "User Access Monitoring" screen, but is added to the downloaded file.​​
Users' login names are configured in the Department & Users settings in Users & system administration.​​

Department

Contains the Department column on the User access monitoring screen.
If no departments are set for a user, their cell will be left blank.

Department (Department code)

​​Contains users' department codes. This information is not displayed on the "User Access Monitoring" screen, but is added when the file is downloaded.
If no departments are set for a user, their cell will be left blank.
Department codes are configured in the Department & Users settings in Users & system administration.​​

Last access date

Contains the dates in the Last access date column on the User access monitoring screen, formatted as "yyyy-MM-dd".
If  "-" is displayed in the column on the User access monitoring screen, the corresponding cell in the downloaded file is left blank.

Number of access days (in the last 30 days)

Contains the information from the Number of access days (in the last 30 days) column on the User access monitoring screen.