The trial for a guest user has expired. Is it possible to start the trial again?

記事番号:040342

Yes, you can sign up for a free trial for a guest user again by performing the following actions.
Note that even if you sign up for the free trial again using the same e-mail address used for the previous trial, you will be regarded as a new guest user.

(1) Delete a guest user whose trial has expired

  1. Write down the e-mail address of the guest user you want to delete.

  2. Click the Settings icon (the gear-shaped icon) at the top of Kintone, then select Kintone administration.
    スクリーンショット:[Kintoneシステム管理]の操作リンクが強調されたポータル画面

  3. Open Guest management.

  4. Click the Delete icon at the far right of the user you want to delete, then click Delete.

(2) Invite a guest user again

  1. Click the Options icon at the upper right of the screen in the guest space to which you want to invite a guest user, then click Manage guest members.Screenshot: The "Options" icon and the "Manage guest members" link are highlighted in a guest space

  2. Click Invite Guests.Screenshot: The "Invite guest users" button is highlighted

  3. In the Guest e-mail addresses input field, enter the e-mail address you have written down in step 1 of "(1) Delete a guest whose trial period has expired."
    It is also possible to specify a different e-mail address.

  4. Enter a comment in the Message input field and click Send.
    The invitation e-mail is sent to the guest user whose e-mail address is specified in the Guest e-mail addresses input field.