Enabling two-factor authentication

記事番号:020416
Intended audience:All

This page describes the steps to configure settings for logging in to kintone.com using two-factor authentication.

The two-factor authentication is available when Kintone Users & System Administrators allow users to use it.
Checking availability of two-factor authentication

Configuration steps

Installing an authentication app

You need an authentication app to use the two-factor authentication.
Install one of the apps below to your device.

For iOS and iPadOS

Android

Enabling two-factor authentication

  1. Click your user name in the header, or the button to open the menu on the right side of the user name.

  2. Click Account settings.

  3. Click Login name & password.スクリーンショット:[ログイン名とパスワード]が枠線で強調されている

  4. In the Two-factor authentication section, click Enable.スクリーンショット:[有効にする]が枠線で強調されているThe registration dialog for the two-factor authentication is displayed.スクリーンショット:2要素認証の登録ダイアログ

  5. Scan the QR code shown on the dialog using the installed authentication app.

  6. Enter the six-digit verification code generated by the authentication app into the entry field in the dialog.
    Getting a two-factor authentication verification code スクリーンショット:確認コードの入力欄が表示されている

  7. Click Enable.

When "The verification code is not valid." is displayed

The verification code may have expired already. Get a new verification code with the authentication app and try Step 6 again.