When the administrator forgot the administrator account or password
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When Kintone Users & System Administrators cannot log in, try the following solutions.
Specifying the login name and password correctly
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For details, refer to the following page:
Resetting password
Contacting our support
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If none of the above solutions solves the issue, contact our support.
You may need to submit some forms, depending on your circumstances.
Contact Us (Only available in English)