Templates for the CSV file are available for adding user or department data in bulk.

• Users
• User available services
• Departments
• Departments to which users belong
• Job titles
• Groups (or roles)
• Static groups (or roles) to which users belong

1. Access Administration.
   Accessing Administration

2. Click Import from file.
   

3. In Contents to import, select a template file to download.
   

4. Select a character encoding.
   

5. Select Comma as the delimiter.

6. Click Download CSV template file.
   You can download a template file in CSV format.